Privacy Policy
Effective date: June 30, 2026
Operated by James DeLuca ("Valiant," "we," "us," or "our")
This Privacy Policy explains what information we collect when you use Valiant (the "Game") — across our website (valiantmmo.com) and our mobile apps — how we use it, who we share it with, and the choices and rights you have. By using Valiant, you agree to this policy.
We do not sell your personal information, and we do not share it with third parties for their own advertising or marketing.
1. Information We Collect
Account & contact information
- Email address (for account creation, sign-in, and account-related messages).
- If you sign in with Apple or Google, the identifier and email those services provide. (If you use Apple's "Hide My Email," we only receive a private relay address.)
- A password is set only for email/password accounts; it is stored in salted, hashed form by our authentication provider — we never see or store it in plain text.
Game data
- Your username, character names, progress, stats, inventory, and other in-game activity.
- Content you create or send in-game, such as guild and direct messages, feed posts, and marketplace listings.
Purchases
- A record of in-game purchases (e.g., diamond packs) and the entitlements you receive.
- Payment card and billing details are handled directly by our payment processors (Apple, Google, or Stripe) — we do not collect or store your card numbers.
Usage & analytics data
- How you interact with the Game (pages/screens viewed, clicks, scrolls, session activity), collected via Microsoft Clarity (see Section 3).
Device & technical data
- IP address, device and browser type, operating system, and log/diagnostic data.
- Push notification tokens, if you enable notifications.
2. How We Use Your Information
- To provide, operate, and maintain the Game and your account.
- To process purchases and deliver in-game items.
- To send you account, security, and (if you opt in) re-engagement notifications.
- To understand and improve how the Game is used, fix bugs, and develop new features.
- To maintain safety and integrity, prevent fraud and abuse, and enforce our terms.
- To comply with legal obligations.
3. Microsoft Clarity
We use Microsoft Clarity, a product-analytics service, to understand how players use the Game. Clarity captures behavioral data such as clicks, scrolls, and session interactions (including session replays and heatmaps), along with device and approximate-location (from IP) information.
This data is processed by Microsoft in accordance with the Microsoft Privacy Statement. We use Clarity only to improve the Game's experience and performance — not to advertise to you or to identify you personally. You can learn more at the Microsoft Clarity website.
4. How We Share Information
We share information only with the service providers ("processors") that help us run the Game, under agreements that limit their use of it to providing services to us. These include:
- Supabase — authentication, database, and backend hosting of your account and game data.
- Netlify — website/app hosting.
- Apple App Store / Google Play — in-app purchase processing.
- Stripe — payment processing for web purchases.
- RevenueCat — validating and managing in-app purchases.
- Microsoft Clarity — product analytics (see Section 3).
- Our email provider — sending transactional and account emails.
- Apple Push Notification service / web push services — delivering notifications you've enabled.
We may also disclose information if required by law, to protect our rights or users' safety, or in connection with a business transfer (e.g., merger or acquisition). We do not sell your personal information.
5. Cookies & Local Storage
We use cookies and similar local-storage technologies to keep you signed in, remember your preferences, and operate the Game. Analytics technologies (Clarity) also use local identifiers. You can control cookies through your browser or device settings, though some features may not work without them.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide the Game. When you delete your account, we delete your personal account data and game data, except where we must retain limited records to comply with legal, tax, accounting, or fraud-prevention obligations. Backups are purged on a rolling schedule.
7. Your Rights & Choices
Account deletion. You can permanently delete your account and associated data at any time from within the app or website (Account → Delete Account), or by contacting us. Deletion is permanent and cannot be undone.
Access, correction, and portability. You may request a copy of your personal data or ask us to correct it.
Notifications. You can turn notifications on or off at any time in your device settings or in the Game's notification settings.
EU/EEA & UK (GDPR). You have the right to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. Our legal bases are: performance of a contract (to provide the Game), legitimate interests (to secure and improve the Game), consent (where requested, e.g., notifications), and legal obligations.
California (CCPA/CPRA). You have the right to know what personal information we collect, to request deletion, to correct it, and to not be discriminated against for exercising these rights. We do not sell or "share" personal information as those terms are defined under California law.
To exercise any right, contact us at the address in Section 11. We will verify your request and respond within the time required by applicable law.
8. Children's Privacy
Valiant is not directed to children under 13 (or the minimum age required in your country), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, contact us and we will delete it.
9. International Data Transfers
We operate globally, and your information may be processed in countries other than your own, including the United States. Where required, we rely on appropriate safeguards (such as Standard Contractual Clauses) for these transfers.
10. Security
We use reasonable technical and organizational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
11. Contact Us
For privacy questions or requests:
- Email: privacy@valiantmmo.com
- Mailing address: 1416 Brick School Road, Gallipolis, OH 45631
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version here and change the "Effective date" above. Material changes will be communicated in-app or by email where appropriate.